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At GEO Flooring, we recognise the importance of your privacy and understand your concerns about the security of the personal information you provide to us. We comply with the National Privacy Principles (“NPP’s”) as contained in the Privacy Act 1988. The NPP’s detail how personal information is collected, used, stored and destroyed and how an individual may gain access to personal
information held about them.
Personal information, as distinct from business information, is information, or an opinion, that identifies an individual, or from which a person’s identity could be ascertained.
This policy details how GEO Flooring manages personal information, sets out some of your privacy rights in relation to personal information, and advises how you can contact us with privacy queries. Our policy is not aimed at curtailing the flow of business or business information, but simply ensuring personal information is handled in accordance with the Privacy Laws.
However, the collection of personal information in some instances is unavoidable. We aim only to collect personal information that is necessary to perform the services you or your organisation have contracted us to provide, and advise of the consequences if you / it chooses not to provide the information.
The type of personal information collected will depend on the goods or services you have asked us to provide, or may be interested in, and may include names, addresses, telephone and fax numbers and e-mail addresses.
At the time personal information is collected or as soon as practicable thereafter, we will advise you of:
unless any of the above is obvious in the circumstances, or detailed on a collection form.
While we endeavour to collect personal information from the individual involved, in some instances we may also receive personal information about you from third parties. Where we receive, (and retain) or use personal information from third parties, we will contact you and advise we hold this information.
We may also use your personal information for related purposes that you would reasonably expect, such as providing you with details about other goods or services offered by us. You can opt out of receiving this information at any time by notifying us.
In some cases we may disclose your personal information to third parties, but only if it is required to complete the transaction you have entered into.
We may also disclose your personal information where we have sought your consent or as is otherwise allowed by law.
We may provide you with this information verbally or in writing, as may be appropriate. Where we do not agree to provide you with details of personal information we will give you reasons why.
We will take reasonable steps to amend or correct your personal information to keep it accurate and up to date. Please notify us of any changes to your personal (and business) information.
GEO Flooring has physical, electronic and procedural safeguards for personal information and takes reasonable steps to ensure that your information is protected. Data stored electronically is protected by both internal and external firewalls, and access to electronic records is limited by passwords. Only staff with a password have access to all information on the system and files can be designated read-only or no access.
Your personal information is stored within secure premises. Externally, the premises has several barriers to unauthorised entry including secured entry and monitored alarms. Internally, steps are taken to ensure access to personal information is limited, including filing in a locked cabinet within a secured office.
Please be aware that personal information provided by e-mail may not be secure. If you have any concerns regarding the security of your personal information, when sending e-mails, please provide information in an alternate form, such as facsimile. We may record your e-mail address if you send us e-mail.
GEO Flooring uses secure methods to destroy or permanently de-identify your personal information when it is no longer needed. GEO Flooring will retain personal information while it is required for any of its functions, or for any other lawful purpose.
If you have any queries or concerns about your personal information, or would like to make a complaint, please contact our Privacy Officer for assistance.
GEO Flooring Pty Ltd
PO Box 766
Mosman NSW 2088
Telephone: +61 2 9960 4199
Email: info@geoflooring.com.au
We’re here to support you. Our team are available to answer any questions you may have about flooring products and options, to help you bring your concept to life and create the layout you envisioned.
Our passion starts with the floor. GEO is Australian owned, with a mission to deliver quality, fit-for-purpose commercial flooring that works best in Australian commercial spaces.